Discounts are applied to lower the price of the ticket. Usually applied when the food or beverage has been already made.
Promotions can only be applied to certain items when conditions have been met. For example 10% off all Burgers, or Buy One Get One Entrees. Promos are manually applied by the user.
They can be compared to coupons.
Surcharges are ways of collecting payment, but not increasing total sales. Some examples would be gift certificates.
Cancelling tickets removes them from Sapphire, this action would be used when there was a mistake made when ringing in the item.
This combines two tickets together.
Transfer a ticket from one Sapphire user to another clocked in Sapphire user.
Learn how to add a new employee to your Sapphire system.
Learn how to add new employees that have several wage rates, or different positions.
Learn how to give your employee a raise, and replace their current wage with a new one.
Learn how to activate gift cards in Sapphire.
Learn how to add value to already activated gift cards.
Learn how to void the last transaction on a gift card.
Learn how to activate promotional gift cards to give your guests for free of charge.
How to find the even amount between two tickets.
Rerounding is a simple way to reorder another "Round" of drinks. Used in bar settings.
Exempts the tax from the ticket, using a Tax Exempt ID. Would be applicable to state or government body tickets.
Learn how to create and use a bar tab. A bar tab is a way of storing a customer's credit card until they are ready to close out their ticket.
Learn how to create a new menu item in your Sapphire system. Including steps to send it to a printer, choose a tax setting, add multiple sizes, and change the color of menu buttons.
Whether you are changing one price or ten, learn how to do this in your Sapphire system.
Need to remove an item from your menu? In Sapphire, that item becomes hidden. Learn how to hide the menu item, and unhide it for future use!
Schedule your tax rate to change and enable tax flags.